Kraun KW.04 Instrukcja Użytkownika Pobierz pdf (Strona 36)

Manual

www.kraun.com

5. FAQ.

1. What’s going on when the red led light on the IP camera is ashing?

A: When the IP Cam is connected to the Internet and working correctly, the red led light will be on

constantly. If the red led light is ashing, it’s probably because there is some network connecting

problem. Please check the network connection again and follow the instructions on the user manual

to set it up again.

2. When the IP Cam is connected to the network through wireless connection, the video quality is

not good, how could I x this problem?

A: When the IP Cam is connected using wireless network and the video quality is not good, it’s probably

because the distance of the IP Cam is too far away from the wireless AP(Access Point) or WiFi router,

or there are too many devices connected to the AP, or maybe because the WiFi antenna is not in the

best position. Please try to gure out which one is the cause of the problem and you can then x this

problem.

3. Could I adjust the eective focus of the IP Cam?

A: The eective focus of the IP Cam is from 30cm to innity, so, in almost all circumstances you can see

the video clearly. There is no need to adjust the eective focus.

4. What’s the viewing angle of the IP Cam?

A: The viewing angle of the IP Cam is about 60 degrees.

5. What’s the longest distance using the IP Cam to see the video?

A: When using the IP Cam to see a long-distance object, whether it’s clear or not depends on the size

of the object. Usually when your eyes can see something clearly in that distance, the IP Cam can also

see that object clearly in about the same distance.

6. What should I do if the password is forgotten, and the ID/password card is missing?

A: The easiest way to solve this problem is to reset the IP Cam to the factory default. Please stick on

the reset button on the rear panel of the IP Cam for more than 3 seconds and release it. The IP Cam

will then restart to the factory default. The default administrator account is “admin”, administrator

password is empty. The default video-play password is “ipcam”. You can adjust these account and

passwords by using the browser to login into the IP Cam and do the needed modications.

7. What should I do if I can not hear the audio sound from the IP Cam?

A: There is a microphone inside the IP Cam. If you can see the video from the accompanied KraunView

software, but can not hear the audio sound, please check the followings:

(1). Check if the speaker of the computer is turned on, you can try to play an audio le on the

computer to verify this.

(2). Check if the microphone on the IP Cam is enabled. Please login into the web conguration page

of the IP Cam or open the “video settings” from KraunView, select the “video” settings, click the

“Enable audio microphone” choice.

8. I can see the video in a remote place, but the video quality is not good and sometimes the

video will disconnect and then the video will reconnect again by itself.

A: It’s probably because the internet bandwidth (internet speed) is not big enough. Please try to apply

for a better internet connection from your Internet Service Provider or decrease the bandwidth

settings of the IP Cam. You can adjust the bandwidth requirement of the IP Cam either from the

KraunView software or login into the web conguration page of the IP Cam to do the modication.

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